How to order
Placing your order at www.silvia-navarro.com is very easy. You don't need to open an account before because you create the account automatically when you place your first online order. (If you prefer to place your order by phone via bank transfer, you can call us at 965 299 741.
These are the steps you must follow to place the order. If you encounter any problem when following these steps, (call us, we will solve it as soon as possible)
- Find the product you want
- Add the products to the Shopping Cart
- The purchasing process begins
- Register / create an account
- Enter your shipping address
- Enter your payment information
- Review and complete your order
- Check the order confirmation email in your inbox (if you can't find it, check your spam folder)
Important: It is important that you read our shipping conditions, returns and exchanges policy, before finalizing your order.
What is the shipping cost?
| Peninsular Spain and Portugal | €6.95 |
| Balearics | €12 |
| Ceuta and melilla | €30 |
| Andorra | €17 |
Customs and shipping not included. If you have any questions, call +34 965 299 741
International deliveries
Zone 1
| Germany, Austria, Monaco, France | €16 |
Zone 2
| Belgium, Vatican City, Luxembourg, Netherlands, United Kingdom, San Marino | €18 |
Zone 3
| Hungary, Czech Republic, Denmark, Slovakia, Slovenia, Poland, Sweden, Latvia, Lithuania, Estonia, Liechtenstein | €25 |
Zone 4
| Switzerland, Finland, Bulgaria, Cyprus, Croatia, Greece, Ireland, Malta, Romania | €30 |
Zone 5
| Bosnia and Herzegovina, Norway, Serbia, Albania, Iceland, Turkey, Libya, Israel, Egypt, Saudi Arabia, Kuwait, Gibraltar, Macedonia, United Arab Emirates | €45 |
Zone 6
| Canada, USA, Colombia, Venezuela, Dominican Republic, El Salvador, Guatemala, Jamaica, Cayman Islands, Bermuda, Bahamas, Bangladesh, Fiji, Japan, Malaysia, Sri Lanka, Thailand, Uruguay, Costa Rica, Puerto Rico, Honduras, Haiti , Ecuador, Belize, Barbados, Australia, China, India, Laos, Singapore, Taiwan, Hong Kong, Argentina, Chile, Mexico, Peru, Brazil, Bolivia | €55 |
Zone 7
| Russia, Kazakhstan, South Africa, Kenya, Armenia | €70 |
Customs and shipping not included. If you have any questions, call +34 965 299 741
We have adopted a 100% secure shipping system in order to guarantee the safety of our team and all our customers.
Order delivery time
The time to receive your order is estimated between 10-12 business days from the purchase (valid in national territory).
If you want to receive it urgently, contact our customer service department. For more information, contact us at customerservice@silvia-navarro.com
Our party and special event designs are made by hand, taking care of every detail, therefore, you will receive your order in a large packaging, the interior of which contains the selected design inside a transparent and sealed case, in order to guarantee that The order upon receipt is in perfect condition.
Note: The shipping time may exceed the stipulated time during holiday periods, such as Christmas, Easter and August.
*If you have your order at a Nacex Point, you have 5 business days from your deposit to collect the package. After this period, it will be returned to our facilities.
